{"id":39894,"date":"2020-03-19T09:57:23","date_gmt":"2020-03-19T16:57:23","guid":{"rendered":"https:\/\/mcecleanenergy.org\/mce-temporarily-suspends-customer-collection-activities\/"},"modified":"2024-06-16T06:55:32","modified_gmt":"2024-06-16T13:55:32","slug":"temporary-collection-suspension","status":"publish","type":"post","link":"https:\/\/mcecleanenergy.org\/es\/temporary-collection-suspension\/","title":{"rendered":"MCE suspende temporalmente sus actividades de cobro a clientes"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"39894\" class=\"elementor elementor-39894\" data-elementor-post-type=\"post\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-67488c13 e-flex e-con-boxed e-con e-parent\" data-id=\"67488c13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9f1d843 e-flex e-con-boxed e-con e-child\" data-id=\"9f1d843\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-949371a e-flex e-con-boxed e-con e-child\" data-id=\"949371a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b1e40a e-flex e-con-boxed e-con e-child\" data-id=\"5b1e40a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d50492 elementor-widget elementor-widget-text-editor\" data-id=\"5d50492\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>MCE suspende la devoluci\u00f3n de clientes morosos al servicio de PG&amp;E y suspende todas las actividades de cobro<\/h2><p data-uw-styling-context=\"true\"><u><strong>PARA SU DIFUSI\u00d3N INMEDIATA<\/strong><\/u><br \/>19 de marzo de 2020<\/p><p data-uw-styling-context=\"true\"><u><strong>Contacto de prensa de la MCE:<\/strong><\/u><br role=\"presentation\" data-uw-styling-context=\"true\" data-uw-rm-sr=\"\" \/>Jenna Famular, Directora de Comunicaci\u00f3n<br \/>(925) 378-6747 | <a href=\"mailto:jfamular@mcecleanenergy.org\" rel=\"noopener noreferrer\">jfamular@mcecleanenergy.org<\/a><\/p><p><strong>SAN RAFAEL y CONCORD, Calif. <\/strong>- En respuesta a la crisis de COVID-19, MCE ha suspendido la devoluci\u00f3n de clientes impagos al servicio de PG&amp;E, y est\u00e1 suspendiendo las actividades de cobro hasta nuevo aviso. Como proveedor local de servicios el\u00e9ctricos de elecci\u00f3n comunitaria, MCE no corta la energ\u00eda a los clientes. Durante las operaciones normales, despu\u00e9s de proporcionar avisos y un per\u00edodo de gracia a los clientes que no pagan, MCE eventualmente devuelve a estos clientes al servicio agrupado de PG&amp;E.<\/p><p>Para m\u00e1s informaci\u00f3n sobre el reciente comunicado de prensa de PG&amp;E relativo a una moratoria de los cortes de electricidad por impago, visite su sitio web <a href=\"https:\/\/www.pgecurrents.com\/articles\/2775-pg-e-s-pandemic-response-includes-precautionary-health-safety-actions-moratorium-customer-shutoffs-nonpayment\" target=\"_blank\" rel=\"noopener noreferrer\">aqu\u00ed<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-73e4ecb e-flex e-con-boxed e-con e-child\" data-id=\"73e4ecb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab96894 elementor-blockquote--align-left elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"ab96894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\"Como siempre, MCE se compromete a servir a nuestros clientes con cuidado y excelencia\", dijo el CEO de MCE, Dawn Weisz. \"Nuestro equipo es completamente funcional a trav\u00e9s de herramientas de trabajo a distancia, y la mayor\u00eda de las operaciones del d\u00eda a d\u00eda no se ven afectadas. Estamos agradecidos de poder ofrecer a nuestros clientes una suspensi\u00f3n de cobros y volver al servicio de PG&amp;E durante este tiempo y continuaremos trabajando con nuestras comunidades para satisfacer las necesidades a medida que surjan.\"\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-fbe8f57 e-flex e-con-boxed e-con e-child\" data-id=\"fbe8f57\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f998de3 elementor-widget elementor-widget-text-editor\" data-id=\"f998de3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>MCE tambi\u00e9n ha tomado una serie de medidas para seguir las directrices establecidas por los gobiernos federal y estatal, as\u00ed como las \u00f3rdenes locales de refugio en el lugar, incluyendo:<\/p><ul><li>Las reuniones programadas del Consejo de Administraci\u00f3n de MCE se celebrar\u00e1n a distancia, adem\u00e1s de en persona, el 19 de marzo de 2020, respetando las directrices de distanciamiento social. Los clientes pueden participar y ver esta reuni\u00f3n a trav\u00e9s de la transmisi\u00f3n en directo en l\u00ednea <a href=\"https:\/\/mcecleanenergy.org\/es\/meeting-archive\/\" target=\"_blank\" rel=\"noopener noreferrer\">aqu\u00ed<\/a>.<\/li><li>Los eventos de inscripci\u00f3n programados por MCE para el Condado de Solano no incorporado el 18 de marzo de 2020 y el 4 de abril de 2020 se llevar\u00e1n a cabo de forma remota. La informaci\u00f3n sobre el acceso a estas reuniones y grabaciones se puede encontrar en l\u00ednea <a href=\"\/es\/events\/\" rel=\"noopener noreferrer\">aqu\u00ed<\/a>.<\/li><li>Las oficinas de la MCE est\u00e1n cerradas y el personal trabaja a distancia para seguir atendiendo a los clientes.<\/li><\/ul><div>\u00a0<\/div><p>Para aquellos que buscan formas adicionales de ayudar a la comunidad durante este tiempo, considere la posibilidad de comprar en las empresas locales a trav\u00e9s de la entrega en l\u00ednea o recogida en la acera y la compra de certificados de regalo para usar en un momento posterior para aquellos negocios que no pueden continuar las operaciones. Si puede, considere la posibilidad de hacer donaciones en efectivo a su banco de alimentos o a otras instituciones que prestan servicios a los necesitados.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-893e05f elementor-widget elementor-widget-text-editor\" data-id=\"893e05f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">###<\/p><p><i>Acerca de MCE: Como primer Programa de Agregaci\u00f3n de Elecci\u00f3n Comunitaria de California, MCE es una agencia p\u00fablica innovadora, sin fines de lucro, que ha estado estableciendo el est\u00e1ndar para la innovaci\u00f3n energ\u00e9tica en nuestras comunidades desde 2010. MCE ofrece energ\u00eda m\u00e1s limpia a precios estables, reduciendo significativamente las emisiones de efecto invernadero relacionadas con la energ\u00eda y permitiendo millones de d\u00f3lares de reinversi\u00f3n en programas locales de energ\u00eda. MCE es una entidad de servicio de carga que soporta una carga m\u00e1xima de 1.000 MW. MCE proporciona servicio el\u00e9ctrico a m\u00e1s de 480.000 cuentas de clientes y a m\u00e1s de un mill\u00f3n de residentes y empresas en 34 comunidades miembro de cuatro condados del \u00c1rea de la Bah\u00eda: Napa, Marin, Contra Costa y Solano. Para m\u00e1s informaci\u00f3n sobre MCE, visite <a href=\"https:\/\/mcecleanenergy.org\/es\/\" target=\"_blank\" rel=\"noopener noreferrer\">mceEnerg\u00edaLimpia.org<\/a><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed721c3 elementor-widget elementor-widget-text-editor\" data-id=\"ed721c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/mcecleanenergy.org\/wp-content\/uploads\/2020\/03\/MCE-Temporarily-Suspends-Customer-Collection-Activities.pdf\" target=\"_blank\" rel=\"noopener\">Descargar comunicado de prensa<\/a> (pdf)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-777acce7 e-flex e-con-boxed e-con e-parent\" data-id=\"777acce7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>MCE is Suspending the Return of Non-Paying Customers Back to PG&amp;E Service, and Suspending All Collections Activities FOR IMMEDIATE RELEASEMarch 19, 2020 MCE Press Contact:Jenna Famular, Communications Manager(925) 378-6747 | [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":39895,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_theme","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[29],"tags":[713,714,715,650,364,679],"class_list":["post-39894","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-releases","tag-collections","tag-covid-19","tag-customer-protection","tag-health","tag-mce","tag-pge"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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