{"id":39894,"date":"2020-03-19T09:57:23","date_gmt":"2020-03-19T16:57:23","guid":{"rendered":"https:\/\/mcecleanenergy.org\/mce-temporarily-suspends-customer-collection-activities\/"},"modified":"2024-06-16T06:55:32","modified_gmt":"2024-06-16T13:55:32","slug":"temporary-collection-suspension","status":"publish","type":"post","link":"https:\/\/mcecleanenergy.org\/fr\/temporary-collection-suspension\/","title":{"rendered":"MCE suspend temporairement ses activit\u00e9s de recouvrement aupr\u00e8s des clients"},"content":{"rendered":"<div data-elementor-type=\"wp-post\" data-elementor-id=\"39894\" class=\"elementor elementor-39894\" data-elementor-post-type=\"post\">\n\t\t\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-67488c13 e-flex e-con-boxed e-con e-parent\" data-id=\"67488c13\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-9f1d843 e-flex e-con-boxed e-con e-child\" data-id=\"9f1d843\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-949371a e-flex e-con-boxed e-con e-child\" data-id=\"949371a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-5b1e40a e-flex e-con-boxed e-con e-child\" data-id=\"5b1e40a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d50492 elementor-widget elementor-widget-text-editor\" data-id=\"5d50492\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>MCE suspend le retour au service de PG&amp;E des clients en d\u00e9faut de paiement et suspend toutes les activit\u00e9s de recouvrement.<\/h2><p data-uw-styling-context=\"true\"><u><strong>POUR PUBLICATION IMM\u00c9DIATE<\/strong><\/u><br \/>19 mars 2020<\/p><p data-uw-styling-context=\"true\"><u><strong>Contact presse MCE :<\/strong><\/u><br role=\"presentation\" data-uw-styling-context=\"true\" data-uw-rm-sr=\"\" \/>Jenna Famular, responsable de la communication<br \/>(925) 378-6747 | <a href=\"mailto:jfamular@mcecleanenergy.org\" rel=\"noopener noreferrer\">jfamular@mcecleanenergy.org<\/a><\/p><p><strong>SAN RAFAEL et CONCORD, Calif. <\/strong>- En r\u00e9ponse \u00e0 la crise du COVID-19, MCE a suspendu le retour des clients mauvais payeurs au service de PG&amp;E, et suspend les activit\u00e9s de recouvrement jusqu'\u00e0 nouvel ordre. En tant que fournisseur local d'\u00e9lectricit\u00e9, MCE ne coupe pas le courant \u00e0 ses clients. En temps normal, apr\u00e8s avoir envoy\u00e9 des avis et accord\u00e9 un d\u00e9lai de gr\u00e2ce aux clients qui ne paient pas, MCE finit par r\u00e9int\u00e9grer ces clients dans le service group\u00e9 de PG&amp;E.<\/p><p>Pour plus d'informations sur le r\u00e9cent communiqu\u00e9 de presse de PG&amp;E concernant un moratoire sur les coupures d'\u00e9lectricit\u00e9 pour cause de non-paiement, veuillez consulter son site web. <a href=\"https:\/\/www.pgecurrents.com\/articles\/2775-pg-e-s-pandemic-response-includes-precautionary-health-safety-actions-moratorium-customer-shutoffs-nonpayment\" target=\"_blank\" rel=\"noopener noreferrer\">ici<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-73e4ecb e-flex e-con-boxed e-con e-child\" data-id=\"73e4ecb\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab96894 elementor-blockquote--align-left elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"ab96894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\t\u201cComme toujours, MCE s'engage \u00e0 servir ses clients avec soin et excellence\u201d, a d\u00e9clar\u00e9 Dawn Weisz, PDG de MCE. \u201cNotre \u00e9quipe est totalement op\u00e9rationnelle gr\u00e2ce aux outils de travail \u00e0 distance, et la plupart des op\u00e9rations quotidiennes n'ont pas \u00e9t\u00e9 affect\u00e9es. Nous sommes reconnaissants de pouvoir offrir \u00e0 nos clients une suspension des recouvrements et un retour au service de PG&amp;E pendant cette p\u00e9riode et nous continuerons \u00e0 travailler avec nos communaut\u00e9s pour r\u00e9pondre aux besoins au fur et \u00e0 mesure qu'ils se pr\u00e9sentent.\u201d\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-fbe8f57 e-flex e-con-boxed e-con e-child\" data-id=\"fbe8f57\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f998de3 elementor-widget elementor-widget-text-editor\" data-id=\"f998de3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>MCE a \u00e9galement pris un certain nombre de mesures pour suivre les directives \u00e9tablies par le gouvernement f\u00e9d\u00e9ral et le gouvernement de l'\u00c9tat, ainsi que les ordres locaux de mise \u00e0 l'abri, notamment :<\/p><ul><li>Les r\u00e9unions programm\u00e9es du conseil d'administration de MCE se tiendront \u00e0 distance, en plus des r\u00e9unions en personne, le 19 mars 2020, dans le respect des lignes directrices en mati\u00e8re de distanciation sociale. Les clients peuvent participer et assister \u00e0 cette r\u00e9union par le biais d'une retransmission en direct en ligne <a href=\"https:\/\/mcecleanenergy.org\/fr\/meeting-archive\/\" target=\"_blank\" rel=\"noopener noreferrer\">ici<\/a>.<\/li><li>Les r\u00e9unions d'inscription de MCE pr\u00e9vues dans le comt\u00e9 de Solano non incorpor\u00e9 le 18 mars 2020 et le 4 avril 2020 se tiendront \u00e0 distance. Des informations sur l'acc\u00e8s \u00e0 ces r\u00e9unions et \u00e0 leurs enregistrements sont disponibles en ligne <a href=\"\/fr\/events\/\" rel=\"noopener noreferrer\">ici<\/a>.<\/li><li>Les bureaux de MCE sont ferm\u00e9s et le personnel travaille \u00e0 distance pour continuer \u00e0 servir les clients.<\/li><\/ul><div>\u00a0<\/div><p>Pour ceux qui cherchent d'autres moyens d'aider la communaut\u00e9 pendant cette p\u00e9riode, envisagez de faire vos achats dans les commerces locaux par le biais de la livraison en ligne ou du ramassage \u00e0 domicile et d'acheter des ch\u00e8ques-cadeaux \u00e0 utiliser ult\u00e9rieurement pour les commerces qui ne sont pas en mesure de poursuivre leurs activit\u00e9s. Si vous le pouvez, envisagez de faire des dons en esp\u00e8ces \u00e0 votre banque alimentaire ou \u00e0 d'autres institutions fournissant des services aux personnes dans le besoin.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-893e05f elementor-widget elementor-widget-text-editor\" data-id=\"893e05f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"text-align: center;\">###<\/p><p><i>\u00c0 propos de MCE : Premier programme d'agr\u00e9gation de choix communautaire de Californie, MCE est une agence publique innovante \u00e0 but non lucratif qui, depuis 2010, \u00e9tablit la norme en mati\u00e8re d'innovation \u00e9nerg\u00e9tique dans nos communaut\u00e9s. MCE propose une \u00e9nergie plus propre \u00e0 des tarifs stables, ce qui permet de r\u00e9duire consid\u00e9rablement les \u00e9missions de gaz \u00e0 effet de serre li\u00e9es \u00e0 l'\u00e9nergie et de r\u00e9investir des millions de dollars dans des programmes \u00e9nerg\u00e9tiques locaux. MCE est une entit\u00e9 de desserte de la charge qui soutient une charge de pointe de 1 000 MW. MCE fournit de l'\u00e9lectricit\u00e9 \u00e0 plus de 480 000 clients et \u00e0 plus d'un million de r\u00e9sidents et d'entreprises dans 34 communaut\u00e9s membres r\u00e9parties dans quatre comt\u00e9s de la Bay Area : Napa, Marin, Contra Costa et Solano. Pour plus d'informations sur MCE, visitez le site <a href=\"https:\/\/mcecleanenergy.org\/fr\/\" target=\"_blank\" rel=\"noopener noreferrer\">mceCleanEnergy.org<\/a><\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ed721c3 elementor-widget elementor-widget-text-editor\" data-id=\"ed721c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><a href=\"https:\/\/mcecleanenergy.org\/wp-content\/uploads\/2020\/03\/MCE-Temporarily-Suspends-Customer-Collection-Activities.pdf\" target=\"_blank\" rel=\"noopener\">T\u00e9l\u00e9charger le communiqu\u00e9 de presse<\/a> (pdf)<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-element elementor-element-777acce7 e-flex e-con-boxed e-con e-parent\" data-id=\"777acce7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>MCE is Suspending the Return of Non-Paying Customers Back to PG&amp;E Service, and Suspending All Collections Activities FOR IMMEDIATE RELEASEMarch 19, 2020 MCE Press Contact:Jenna Famular, Communications Manager(925) 378-6747 | [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":39895,"comment_status":"open","ping_status":"open","sticky":false,"template":"elementor_theme","format":"standard","meta":{"_acf_changed":false,"_searchwp_excluded":"","footnotes":""},"categories":[29],"tags":[713,714,715,650,364,679],"class_list":["post-39894","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-press-releases","tag-collections","tag-covid-19","tag-customer-protection","tag-health","tag-mce","tag-pge"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.2 (Yoast SEO v27.2) - 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