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Expert Energy Advice for Your Home

Knowledge is power, and we’re here to share ours in myriad ways, including special customer events like PowerHour.

What are the Different Types of Power Outages?

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A PSPS, or Public Safety Power Shutoff, is a planned power outage that electric utility companies use to prevent wildfires. During a PSPS, PG&E deliberately turns off the power. This often occurs during very windy, hot, and dry weather when the risk of fires is high. A PSPS helps prevent power lines from accidentally starting wildfires. Your electricity service with MCE still uses PG&E’s lines, which are subject to potential PSPS events.

A Power Outage is when the electricity unexpectedly turns off for various reasons. These reasons include storms, earthquakes, or technical issues.

A Rotating Outage (sometimes called a rolling outage) is caused when electric demand exceeds the available energy, and the California Independent System Operator (ISO)  determines that reductions are necessary to protect the electric grid. The ISO notifies the electric utility companies and requires them to cut electricity use. The Rotating Outage Program, which was established by the California Public Utilities Commission (CPUC), is a way to systematically and fairly address the need for forced reductions in electricity use by cutting power to customers when the electrical system is close to collapse. Customers will typically have little or no advanced notice. Participating in flex alerts, increasing your energy efficiency, and decreasing your energy usage can help reduce the risk of rotating outages.

The difference between these types of outages is that power outages aren’t planned, and PSPS events and rotating outages are planned. All outages can be inconvenient and potentially dangerous if you’re not adequately prepared. Please use this page as a resource to prepare for expected and unexpected outages by making your home more power resilient. 

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Power Outage Preparedness

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Power outage preparedness resources

  • PG&E’s Public Safety Power Shutoff Webpage: Click the button at the top of PG&E’s PSPS webpage to verify that your contact information is current. PG&E will use this information to notify you of any upcoming PSPS events in your area.
  • PG&E’s PSPS Event Details: Up-to-date information from PG&E about upcoming and current PSPS events and other outages, and information about Community Resource Centers in areas affected by a shutoff
  • CPUC’s High Fire-Threat District Map: Find out if you are located in an area at extreme (Tier 3) or elevated (Tier 2) risk for wildfire. This map identifies areas that have the highest likelihood of a wildfire affecting people and property and where additional action may be necessary to reduce wildfire risk.

Power Outage Preparedness FAQ

MCE provides electricity generation services to our customers in partnership with PG&E. Your electricity service with MCE still uses PG&E’s lines, which are subject to potential PSPS events. MCE is not directly involved in transmission or distribution of electricity or evaluating if conditions meet the criteria for a PSPS event.
If a PSPS event is called in your area, your home with solar power will still experience an outage unless you have battery storage or another type of backup power.
If you have solar and battery power at your home, you will be able to become an “island” during a PSPS event. This means your solar panels will be able to charge your battery, which can power part or all of your home, depending on the size of your system. How long you will be able to maintain power during an outage will depend on the size of your solar system, your battery storage capacity, and your electricity consumption. If your system is not large enough to support your full home, consider powering your medical devices, refrigerator, and charging devices first.
Portable battery storage can be a good alternative to gasoline-powered generators for providing small amounts of necessary power during a PSPS event. Gas-powered generators are noisy and cannot be operated inside because they produce carbon monoxide, an odorless gas that can cause illness and death. Batteries are quiet and don’t produce air pollution, which makes them safe to operate inside your home and don’t require the purchase and storage of gasoline, which can pose a fire risk.

参观 PG&E 网站 並確保您的聯絡資料是最新的。PG&E會在計劃中的PSPS停電事件前,透過您選擇的聯絡方式通知您。

PSPS 事件没有固定的时间,它会根据当时的情况而变化。也有可能出現連續停電的情況,即電力在短暫恢復後,又因另一事件而再次停電。PG&E建議做好長達7天的停電準備。

加州独立生活中心基金会提供 PSPS 资源 向在停电时可能需要帮助撤离的合格客户提供帮助。

确保制定好应急计划。为任何医疗需求做好准备,建立或重新储存一个应急包,其中包括不易腐坏的食品、水、电池和急救包,并为您的电子设备充满电。您可以在以下网站查看完整的建议清单 prepareforpowerdown.com.

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