How does MCE work with PG&E for customers with solar?

PG&E will continue to charge you for all electric delivery (i.e., non-generation) services, including “Minimum Bill Charges” and gas charges on your monthly statements. Other electric delivery charges (such as transmission, public purpose programs, conservation incentive adjustment) will be billed annually via PG&E’s annual true-up process for Net Energy Metering customers and monthly for Solar Billing Plan customers. MCE generation charges and any credits earned for excess generation will be applied on your monthly bill.

Do MCE’s solar programs work differently if I own or lease my solar panels?

No, our solar programs work the same for customers who lease their panels as for customers who own them. The individual listed on the interconnection agreement will receive the credits.

How does billing work?

PG&E will continue to send your monthly energy bill. Instead of one electricity fee that combines delivery and generation charges, the bill will show separate lines – one for PG&E’s delivery and one for MCE’s generation, which replaces what PG&E would otherwise charge. MCE’s generation rates simply replace PG&E’s; they are not an additional charge.

Why am I automatically enrolled in MCE?

To ensure that everyone has an equal opportunity to receive the benefits provided by Community Choice Aggregation (CCA) programs such as MCE, state law requires all electricity customers to be serviced by MCE unless you opt out.

Will I need to have anything installed in order to receive MCE service?

No, MCE will not need to install anything nor will we make any changes to your PG&E meter. MCE will simply meet your energy needs from more renewable sources. MCE’s generation services will replace PG&E’s generation services.

What happens if I opt out of MCE?

Opt-Out FeesYou may request to opt out of MCE service beginning in February. If you request to opt out after 60 days of service with MCE (i.e., 60 days after your April billing cycle), a one-time administrative fee of $5 per residential account or $25 per commercial account will be applied. You will also be subject to PG&E’s terms and conditions of service, which prohibit you from returning to MCE for one year.Returning to MCE after Opting OutIf you opt out before MCE service starts in April or within the first 60 days of service, you may return to MCE at any time. If you opt out after the first 60 days of MCE service, you will be prohibited by PG&E from returning to MCE for one year, even if we cost less.You may opt out by phone at (888) 632-3674 or online. Please have your PG&E bill or your PG&E account number and billing address on hand so we may process your request.

How do I sign up for 100% renewable energy service?

You can opt up to Deep Green 100% renewable energy at any time online, or by contacting us at info@mceCleanEnergy.org or (888) 632-3674. Please have your PG&E bill or your PG&E account number and billing address on hand so we may process your request.

How did Hercules make the decision to join MCE?

The Hercules City Council voted to join MCE in 2023, enabling electricity customers in Hercules to begin MCE service on their April 2025 billing cycle. Solar customers (Net Energy Metering and Solar Billing Plan) will begin MCE service on their next true-up date.

When will I receive enrollment notices?

You will receive four notices about your MCE enrollment – two before your generation service switches from PG&E to MCE and two after. The first will arrive as a letter approximately two months before your April billing cycle. If you have an email address on file with PG&E, you will receive your second, third, and fourth notices via email, otherwise you will receive all notices via USPS mail. Notices will be linked below after they have been sent.

Where does MCE’s electricity come from and is it delivered directly to my house?

The majority of MCE’s energy is produced from non-polluting, renewable sources – such as solar, wind, geothermal, hydroelectric, and bioenergy. We closely research and monitor our suppliers to ensure that they are using responsible practices and sourcing our power from clean, renewable energy providers throughout California, the Pacific Northwest, Nevada, and Colorado. The electrons from our power sources are added to the grid and mix together with others. It’s not possible to trace the source of an electron before it gets to your house. Since our service options contain more renewable energy, all of California is able to benefit from the cleaner energy we feed onto the grid for our customers.

Will I still be affected by PG&E outages and power shutoffs?

Yes, since MCE customers receive their electricity through PG&E’s power lines, outages also affect MCE customers.

欢迎来到MCE，海格力斯

四月开始提供更多可再生本地电力服务

从 4 月份开始，MCE 将成为赫拉克勒斯家庭和企业的主要电力供应商。.

具有竞争力的费率无股东

用清洁、可再生电力取代污染能源

反映社区需求的能源返利

MCE 的运作方式

你

受益于更清洁的空气、稳定的费率、选择权和地方控制权

PG&E

输送能源、维护线路和发送账单

MCE

为您购买和建设清洁可再生能源

MCE 的发电服务和费率将 取代 PG&E 的; ；MCE 是 而不是额外收费。 PG&E將繼續每月發出一張帳單。帳單上會分別顯示兩項電費，一項是PG&E的送電費，另一項是MCE的發電費，取代PG&E原本收取的電費。

比较您的选择

使用 MCE，您现在有三种能源服务选择：MCE Light Green、MCE Deep Green和PG&E。. 除非您选择其他方案，否则您的能源服务将在四月切换到 Light Green。.

參加CARE、FERA、Medical Baseline或PG&E Employee Discount等折扣計劃的用戶，在使用MCE時可自動獲得相同的折扣。无需采取任何行动。.

平均总成本

MCE
Light Green

^$141.38

MCE
Deep Green

^$145.32

PG&E
PG&E

^$115.50

发电

$45.79

由 MCE 提供服务

$49.72

由 MCE 提供服务

$38.76

由 PG&E 提供服务

PG&E 送電

$79.64

额外的 PG&E 费用

$15.96

-$2.89

地方社区再投资

获取 MCE 返利和计划

获取PG&E返利和计划

费率自 2026 年 1 月 1 日起生效。.