We may analyze aggregated, de-identified data and share these analyses at our discretion, including with marketing agencies, media agencies and analytics providers. These third parties will not be able to relate this data to identifiable individuals.
We may combine information from the Services together and with other information we obtain from our business records.
We may transfer to another entity or its affiliates or service providers some or all information about you in connection with or during negotiations of any merger, acquisition, sale of assets or any line of business, change in ownership control, or financing transaction. We cannot promise that an acquiring party or the merged entity will have the same privacy practices or treat your information the same as described in this Policy.
(888) 632-3674
MCE Customer Operations Team
1125 Tamalpais Avenue
San Rafael, CA 94901
MCE relies on partners to provide many features of our Services using data about your use of the Services and other sites. We and these partners use cookies for the following purposes:
Most web browsers automatically accept cookies but, if you prefer, you can usually modify your browser setting to disable or reject cookies. If you delete your cookies or if you set your browser to decline cookies, some features of the Services may not be available, may not work, or may not work as designed. You may also be able to opt out of or block tracking by interacting directly with the third parties who conduct tracking through our Services.
You can learn more about ad serving companies and the options available to limit their collection and use of your information by visiting the websites for the Network Advertising Initiative and the Digital Advertising Alliance. Similarly, you can learn about your options to opt-out of mobile app tracking by certain advertising networks through your device settings and by resetting the advertiser ID on your mobile device.
Please note that opting-out of advertising networks services does not mean that you will not receive advertising while using our Services or on other websites, nor will it prevent the receipt of interest-based advertising from third parties that do not participate in these programs. It will, however, exclude you from interest-based advertising conducted through participating networks, as provided by their policies and choice mechanisms. If you delete your cookies, you may also delete your opt-out preferences.
Your browser or device may include a “Do Not Track” functionality. At this time, MCE does not respond to browser “Do Not Track” signals.
This page was last changed on January 23, 2026, last checked on January 23, 2026 and applies to citizens and legal permanent residents of the United States.
Our website, https://mcecleanenergy.org (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
We do not sell or share personal information to third parties for monetary consideration; however, we may disclose certain personal information to third parties under circumstances that might be deemed a “sale” or ”Sharing” for residents of California (CPRA). We respect and understand that you may want to be sure that your personal information is not being sold or shared. You may request that we exclude your personal information from such arrangements, or direct us to limit the use and disclosure of possible sensitive personal information, by entering your name and email address below. You may need to provide additional identifying information before we can process your request.
When you visit our website it can be necessary to store and/or read certain data from your device by using technologies such as cookies.
2.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
2.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website.
2.3 Advertising cookies
On this website we use advertising cookies, enabling us to personalize the advertisements for you, and we (and third parties) gain insights into the campaign results. This happens based on a profile we create based on your click and surfing on and outside https://mcecleanenergy.org. With these cookies you, as website visitor are linked to a unique ID, so you do not see the same ad more than once for example.
You can object to the tracking by these cookies by clicking the "Manage Consent" button.
2.4 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
2.5 Social media
On our website, we have included content from LinkedIn, Instagram and Facebook to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like LinkedIn, Instagram and Facebook. This content is embedded with code derived from LinkedIn, Instagram and Facebook and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. LinkedIn, Instagram and Facebook are located in the United States.
Most of these technologies have a function, a purpose, and an expiration period.
Statistics, Marketing
We use Google Adsense for showing advertisements. Read more about Google Adsense
For more information, please read the Google Adsense Privacy Statement.
Purpose pending investigation
We use Userway for accessibility. Read more about Userway
This data is not shared with third parties.
Statistics (anonymous)
We use Elementor for content creation. Read more about Elementor
This data is not shared with third parties.
Functional
We use WordPress for website development. Read more about WordPress
This data is not shared with third parties.
Functional
We use Jetpopup for popup creation. Read more about Jetpopup
This data is not shared with third parties.
Marketing, Functional
We use Lucky Orange for heat maps and screen recordings. Read more about Lucky Orange
For more information, please read the Lucky Orange Privacy Statement.
Statistics
We use Google Analytics for website statistics. Read more about Google Analytics
For more information, please read the Google Analytics Privacy Statement.
Marketing, Functional
We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook
For more information, please read the Facebook Privacy Statement.
Functional
We use Google Translate for locale management. Read more about Google Translate
For more information, please read the Google Translate Privacy Statement.
Functional
We use CloudFlare for content distribution network (CDN) services. Read more about CloudFlare
For more information, please read the CloudFlare Privacy Statement.
Functional
We use Wordfence for security and fraud prevention. Read more about Wordfence
For more information, please read the Wordfence Privacy Statement.
Marketing, Statistics
We use Wistia for video display. Read more about Wistia
For more information, please read the Wistia Privacy Statement.
Marketing
We use Adobe Fonts for display of webfonts. Read more about Adobe Fonts
For more information, please read the Adobe Fonts Privacy Statement.
Marketing
We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA
For more information, please read the Google reCAPTCHA Privacy Statement.
Marketing
We use Google Maps for maps display. Read more about Google Maps
For more information, please read the Google Maps Privacy Statement.
Statistics
We use Vimeo for video display. Read more about Vimeo
For more information, please read the Vimeo Privacy Statement.
Marketing
We use YouTube for video display. Read more about YouTube
For more information, please read the YouTube Privacy Statement.
Functional, Marketing, Statistics, Preferences
We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn
For more information, please read the LinkedIn Privacy Statement.
Functional
We use Complianz for cookie consent management. Read more about Complianz
This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
Functional
We use IAB TCF for advertising. Read more about IAB TCF
For more information, please read the IAB TCF Privacy Statement.
Purpose pending investigation
Sharing of data is pending investigation
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. You do have the right to opt-out and to object against the further use of non-functional cookies.
4.1 Vendors
We participate in the Transparency & Consent Framework for the CCPA. Other, so-called 'downstream', participants may re-sell data that was sold by us, as a publisher. You can opt-out to the re-sale of this data on the property of the participant as shown below.4.2 Manage your opt-out preferences
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
You have the following rights with respect to your personal data:
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you.
For more information about your rights with respect to personal data, please refer to our Privacy Statement
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
United States
Website: https://mcecleanenergy.org
Email:
This Cookie Policy was synchronized with cookiedatabase.org on February 2, 2026.
PG&E provides customer information to MCE. When you use electricity service, usage data is collected via PG&E’s metering systems (including the SmartMeter system).
In order to provide greater security for you on MCE’s website, you may be asked to submit personal information such as your MCE account number, your PG&E account number, name, address, phone number and email address. You may also be asked to submit additional personal information or financial information in order to use certain specific services. Our goal is to protect all information you provide us on the website, as set forth in this Privacy Policy. To that end, we have provided 128 bit encryption on this website with an SSL certificate.
Other than for the exceptions noted in the above section, it is MCE’s policy to not release personal information about you to any other person or business entity without your prior written consent. Written consent may be obtained electronically. We encourage you to protect the confidentiality of your user name and password and other personally identifiable information that you access on MCE’s website.
You are responsible for your use of MCE’s website; therefore please use your own good judgment when choosing to share your user name or password with anyone who could use it to access your personal information without your permission.
We use customer information to administer your account and inform you about your energy usage, as well as to manage, provide, and improve our services and business operations including data management and customer service.
We use this information to generate the MCE charges on your customer billing statement and to communicate with you about specific programs or opportunities offered by MCE that may help you to lower your energy usage or realize other benefits. We may also aggregate data about your electric usage with other users in various formats so that the data becomes anonymous and cannot be identified directly with you.
For instance, aggregated data could be a summary of total energy usage for all homes and businesses in a certain geographic area or climate. Aggregated data is not subject to privacy restrictions and is used by us to manage, provide, and improve our services and business operations.
We ask you to provide personal information when you access customer services offered on the website, and that information enables us to provide you with better service. We may use this information to contact you to respond to an inquiry that you send to MCE or to keep you informed about MCE and its services. If you choose email as an approved method for communicating with us, then we will generally use your email to communicate with you.
In order to provide you with services offered on our website, or to complete transactions requested by you on the website, we may transfer you to outside services provided by third-party operators. In certain instances, the third-party content may be shown in such a way that it appears that you are still on MCE’s website. In such cases, we will have agreements with those third parties where they agree to maintain the confidentiality of your personal information and to use it only to help us serve you.
Other than for the exceptions noted in the above section, it is MCE’s policy to not release personal information about you to any other person or business entity without your prior written consent. Written consent may be obtained electronically.
MCE may share customer data with contractors and vendors for purposes of providing you services and operating our programs. In these cases, we require that the contractors or vendors agree to only use customer data for program operational purposes and to protect it under the same confidentiality and privacy standards that we apply to our own employees and operations. MCE does not release personal customer information for any other reason without your prior written consent, except as described below. MCE does not sell or provide personal customer information to third parties for their commercial benefit. MCE may release personal information without your prior written consent as follows:
MCE maintains customer-specific energy usage and billing information for only as long as is reasonably necessary, typically not more than five years unless otherwise necessitated by law or regulation. As a general policy, we collect and retain personal information in minimal quantities and for limited periods of time such that are reasonably necessary to provide electric services to you.
If you have questions, concerns, or would like to view your disclosed information, please contact our Customer Operations Team at:
info@mceCleanEnergy.org
(888) 632-3674
MCE Customer Operations Team
1125 Tamalpais Avenue
San Rafael, CA 94901
We share our customers’ concern that children’s privacy is important. We have areas of our website intended for the use of children containing information about energy and safety. We also provide free classroom materials for teachers on energy awareness and safety. We do not monitor the age of users of the website. However, if you are under the age of 18, you should not submit personal information on the website or any websites without the consent of your parent or guardian.
We use first and third-party cookies, pixels, and similar technologies to enable us and our partners to view and retain your interactions on the site for marketing and other purposes. You can opt out of the collection and sharing of certain information through our Do Not Sell or Share My Info links found in the page footer and Privacy Policy. You can learn more about our practices and your choices in our Privacy Policy.
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