Beware of scams. MCE does not participate in door knocking for solar. Our energy efficiency program partners will provide identification.
Beware of scams. MCE does not participate in door knocking for solar. Our energy efficiency program partners will provide identification.
Nearly 90% of electricity users in your area stay with MCE for renewable energy options at a cost similar to PG&E’s. But if you prefer to choose PG&E as your electricity generation provider, we are here to help you. Before we finalize your enrollment in PG&E, we want to share the following information with you:
We know that energy bills can be complicated. You are not being charged an additional fee for MCE service. All electricity statements include generation, transmission, and delivery. MCE provides generation services in place of PG&E for the communities we serve. The separation between these charges are shown on the PG&E Delivery Charges Page and the MCE Generation Charges page.
As shown in the sample bill below, the Generation Credit shown on the PG&E Delivery Charges page is the amount that PG&E would charge for the service that MCE provides. If you choose PG&E, the Generation Credit will change to a Generation Charge and you will be billed that amount.
If you are interested in learning about discount programs and payment assistance options, we are here to help guide and support you.
Option 1 – Opt out of MCE at the start of the next possible billing period.
This option will return you to PG&E generation rates at the beginning of the next applicable billing cycle. MCE will stop billing you for electricity generation services, which will be replaced by PG&E electricity generation services billed at the transitional rate for six months. PG&E’s transitional rate is based on energy market prices and can vary over the six-month period; these rates may be either higher or lower than standard rates. After this transitional period, your electricity generation charges will be based on PG&E’s standard, bundled rates. For more information on PG&E’s transitional rate, please contact PG&E at (866) 743-0335 or visit pge.com/assets/rates/tariffs/tbcc
Option 2 – Opt out from MCE with a Six-Month Advance Notice to PG&E.
By providing PG&E a six-month advance notice that you intend to return to their service, you will be excluded from the above transitional rates. Customers selecting this option will be transitioned to PG&E six months after the opt-out request. At the conclusion of the six-month period, MCE generation charges will be replaced by PG&E’s standard bundled rates.
Everyone’s electricity service includes generation (provided by your choice of MCE or PG&E) and transmission and delivery (provided by PG&E). Installing solar does not eliminate the need for generation service, as your panels will likely not produce enough to cover your usage during the winter and on cloudy days. Most new solar customers choose to continue receiving MCE services under our Net Energy Metering (NEM) program. MCE’s NEM credits customers for electricity they export to the grid and charges them for electricity they import on a monthly basis. Any accrued credits are applied to subsequent months and cashed out in the spring.
We’re sad to see you go, and we hope you’ll consider returning in 12 months, once you are legally permitted to re-enroll. A Customer Success Advisor will call you to confirm your request and effective date.
MCE delivers clean, renewable energy at competitive rates. To help you make an informed decision, please consider the following information before you go:
MCE is a locally controlled, not-for-profit public agency. We reinvest in the communities we serve through local renewable projects, programs that benefit our customers, and green-collar jobs.
MCE offers programs, incentives, rebates, and education to help you save money and energy.
Public Agency Compensation:
State Controller’s Government Compensation in California
Public Agency Compensation:
State Controller’s Government Compensation in California
MCE’s electricity generation charges are NOT an added fee; they simply replace what PG&E charges for the same service.
We are happy to answer your questions. Please contact us at info@mceCleanEnergy.org or (888) 632-3674.
Contractors, please fill in all required fields below. Information must be submitted for each project for which you are requesting to reserve funds. Make sure the heat pump water heater you and your client choose to install is on the TECH Clean California-approved list.
